It’s yours. Allow me to explain.
Earlier today, I mentioned in a post on Engadget that the “C” in “Nokia Cseries” could stand for “crap.” Taken alone, it’s pretty easy to construe that as a swipe at Nokia — but looking at the post as a whole, it was patently obvious that I was making a joke (a bad one, maybe, but a joke nonetheless). Alas, I took an old-fashioned whooping from commenters anyway.
“Wow. Bashing a series that’s just a trademark filing is going too far,” one said.
“Of course, it could also stand for ‘crap.’ So that must be exactly what people think when they see ‘C. Ziegler’, right?” said another.
And this isn’t a fluke — it’s a pattern that repeats itself on a daily basis. I certainly don’t want to generalize, but there’s a significant contingent of individuals who are actively looking for a reason to justify their hardheaded belief that Engadget (and other top-tier technology sites) are somehow responsible for their brand’s hard luck.
Now, longtime readers who are familiar with my writing and the Engadget Mobile podcast know that I’m not an Apple fanboy, I’m not a Microsoft fanboy, I’m not an Android fanboy. I’m just a phone fanboy, that’s it. I like to look at the good in every platform, and appreciate every phone for what it brings to the table. Likewise, I’m not afraid to hate on a phone, either.
I love the iPhone for turning the entire industry on its ear and setting the bar for music integration. I hate the iPhone for treating developers like meat, for throwing away essential features, and for steadfastly refusing to bow to the reality that multitasking is important.
I love Nokia for proving that a smartphone could have mass-market appeal. I hate Nokia for failing to advance Maemo years ago, for moving S60 at a glacial pace, and for ignoring the needs of North Americans for ages.
I love Android for rethinking notifications and for taking location-based services to the next level. I hate Android for taking an odd approach to multitouch, for all but encouraging fragmentation of the platform, and for failing to properly incentivize manufacturers to get out devices early and often (I guess that last part is Google’s fault more than anything else).
I love Samsung and LG for staying hungry and forcing everyone to keep up. I hate Samsung and LG for producing countless anonymous midrange flips and sliders.
And the list goes on. The point is, there isn’t some media-wide conspiracy to put Nokia and Microsoft out of business and ensure that there’s an iPhone in the pocket of every man, woman, and child. There just isn’t. Think about it. Quite the opposite, actually — our coverage is simply a reflection of pop culture, of our readership’s cross-section, of the topics that are going to generate buzz and interest.
So why do we get in trouble whenever we say something that could even remotely be misconstrued as bad-mouthing a non-Apple product? I think it’s because we’re accessible. It’s human nature to want to defend the things you like, and the comments section of a site like Engadget is a whole lot more accessible than Nokia’s boardroom.
Now, occasionally, I find something legitimately wrong with a product I’m reviewing, and I report it. Same result: I’m threatened and called names I can’t print. I’m told I’m on Apple’s payroll. This is where I really take issue, because those readers are only hurting themselves by continuing to buy into a product, feature, or idea that’s uncompetitive.
It’s okay to be a fanboy — enthusiasts are the heart and soul of Engadget, and we love them. They’re the reason I do what I do. But try to understand that even your favorite phone may not be perfect. Try to understand that by giving even your most loved brands a hard time once in a while — by not blindly buying into their crap — you’re going to help them make better, awesome-er products down the road.
The way I see it, when competition heats up, everybody wins.
I gotta say I agree with you and actually think Engadget as a whole( and your posts in particular) to be very much unbiased.
People will always say your rooting for the other team when you mention some short coming of there team. I myself am an admitted Android and T-mobile fanboy, yet when my team fails me or makes a really stupid decision I will be as vocal as one customer can be. Vocal not because Im all the sudden a fanboy of the opposition, but rather vocal because I infact care about the progression of that platform and really would like them to know that there making bad mistakes. I myself can be as vocal and loud as I wanna be about my disagreements however I’ll still only the muted voice of one customer and thus wont have any impact, However if a well respected tech blog like Engadget speaks out about a products flaws, thousands read and hundreds comment and we have seen it happen before, there large voice sometimes has the abilities to make known a bad move by a manufacturer/carrier and then cause enough noise to have them backpeddle and change there policy ( as was with tmobiles intial 2gb (or5gb) data cap). Though most people probably dont see it, tech blogs are essentially the loud unmuted voice of the consumer.
It reminds of the bush era, and how when you criticized bad moves your government made you were not a patriot (or a bad patriot) however real patriots are passionate about the progression and well being of there country and will speak out when they feel its making bad decsions, not blind citizens (fanboys) agreeing with every stupid move there country makes leading down wrong path… its not much different in the phone world
and besides when I want real apple fanboyism in my tech blogs I just read the one that starts with G.
maybe if u responded to my posts on engadget saying “HEY”, id defend u. :(